Remote Assistance

Digital support with wearables

Automating mobile work processes means providing the user with an easy-to-use tool that can be used without much training. This is possible with the first industrially applicable RealWear HMT-1 data glasses.

Not only is digital assistance made possible by untrained users, but training videos can also be created, instructions can be displayed or even active interaction with the professional in the background is possible.

In times of special challenges - namely the impossibility to come on site - the data glasses are exactly the right means to carry out or control maintenance, servicing, training or operations. And to continue to support your customers up close and even faster than before. And all this without Rocket Science, but with a device that is already used by thousands worldwide and can be operated with standard software.

By the way, common accessories can be easily linked via barcode scanners, wearable scanners, printers as well as a multitude of other products.

Your benefits

Completely new processes due to innovative technology
Wide range of possible applications
Flexible data connectivity and system integration
Resilient devices for all applications
Latest technologies for seamless data connection
Barcotec 360°

In addition to a wide range of barcode scanners and RFID hardware, we also offer software solutions for MDM and data capture. With our decades of expertise, our contacts to international technology partners and the necessary dash of innovative power, we bring your project to life - individual service tailored to your business.

 

Thanks to the Remote Video Assistance solution, we can provide professional support to our colleagues in the international production plants despite current travel restrictions, thus enabling successful commissioning of plants.
Thyssenkrupp, Digital Transformation Manager