Terms and conditions

All the terms and conditions governing our working relationship – delivery, payment, warranty and service procedures – can be found in the following documents, which are available for download.

General Terms and Conditions:

• General Terms and Conditions

Repair terms and conditions:

• Reparaturbedingungen »
• Repair and Service Conditions »
• Condizioni di servizio »

Service agreement:

• Service agreement

General documentation on the EU Packaging Regulation (PPWR):

• General documentation on the EU Packaging Regulation