Smartphone or MDE device?
Inexpensive, compact and easy to use - these advantages also make smartphones a popular barcode scanner in the commercial sector. Mobile data capture devices (MDC) are considered too expensive and superfluous. But is this assessment still true?
Complicated with limited functions
Just a few years ago, MDEs were exclusively geared towards mobile data capture. Compared to the large touchscreens of smartphones, the handling of MDEs took some getting used to and common apps could only be used to a limited extent. In areas with lower requirements for robustness and scanning performance, the decision to use smartphones was therefore obvious.
However, the trend is currently moving in the opposite direction for various reasons.
Total cost of ownership
Smartphones that are cheap to buy turn out to be expensive in the long run. Frequently mentioned points by our prospects and customers are
- Lack of protection: the high resistance of smartphones to water and dust does not protect against damage caused by drops or knocks.
- Permanently installed batteries: Batteries that are weakened by prolonged use cannot simply be replaced.
- Costly repair: Smartphones are not optimized for the cost-effective replacement of individual components.
- Short device availability: If a device fails completely after a few years, it often cannot be replaced with an identical, as-new device.
- Complex administration: The use of different generations of devices leads to increased administration costs.
In the long term, the use of smartphones is therefore up to 30% more expensive.
Speed and ergonomics
As fast as a single barcode can be scanned with a smartphone, the differences to MDEs can be decisive when used frequently. An independent study by the manufacturer Zebra compared common tasks performed with smartphones and MDEs with a physical scanner button:
- 25% - 40% faster barcode scanning
- 23% - 48% less muscle movement required
- 30% - 60% less demands on the whole body posture
Key factors were the positioning of the scanning module at the top of the device for easy aiming and scanning, the ergonomic balance that allows for quick grasping and aiming at barcodes and less dependence on the device screen due to the integrated target marking of the MDEs. In comparison, the smartphones required constant visual control of the screen to capture the barcodes in the field of view and offered ergonomically poorer handling.
New MDE generation
The latest MDEs continue to offer all the familiar features such as high robustness, long availability and high scanning performance. However, the devices now known as "mobile computers" can do much more:
- Compact and lightweight: current full-touch models (without a physical keyboard) are almost indistinguishable from a smartphone at first glance. And just as easy to use.
- Powerful hardware: New processors, cameras and data connections enable unlimited use of all common apps for communication, information and documentation.
- Up-to-date operating systems: The devices are not only supplied with the latest Android versions. Many of our manufacturers guarantee security updates and upgrades for several years, significantly longer than leading smartphone manufacturers.
- Targeted additional services: From accessories and services to special apps, more and more extensions are being offered for mobile computers for professional use.
To summarize, the choice between mobile computers and consumer smartphones is more than just a question of acquisition costs. For a sustainable investment, the longer-term benefits of purpose-built mobile data capture devices should also be considered.